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Account Coordinator, Influencer Marketing (VN)

Hanoi, Vietnam

Job Type

On-site • Full Time • Associate

About the Role

The Account Coordinator role supports the client services team. This role collaborates with teams across the agency to tell stories, pursue the best ROI, and drive exciting content on social media platforms. Passionate team players, the Account Coordinators are excellent communicators with strong written and verbal skills. They are detail-oriented and thrive in a multi-tasking environment. The Account Coordinator will be provided with opportunities to develop and enhance foundational skills in influencer and social media marketing and will consistently look for ways to proactively assist the team to ensure each account is running seamlessly by checking every last detail on a day-to-day basis. The primary responsibility of Account Coordinators is to help an organisation attract and retain clients through excellent customer service and comprehensive knowledge of the company’s products and services

Your day-to-day:
-Finding new clients and building lasting relationships with clients to understand their needs and recommending the most suitable products or services to improve satisfaction
-Supports the execution of day-to-day account management duties and help with influencer campaigns from one-off executions to long-term, relationship-based programs.
- Work with influencers to create engaging, authentic content on behalf of brands.
- Maintain strong relationships with brands across a variety of verticals.
- Assist in the building of client presentations.
-Working with internal teams for effective customer service before and after closing sales
-Conducting market and competitor research
-Resolving customer complaints and concerns and reporting their feedback to sales, marketing and product development teams
-Researching prospective and existing clients for a better understanding of their needs
-Monitoring key performance indicators of sales and marketing campaigns and creating comprehensive reports to improve results


  • At least five (2) years of experience in client-facing digital, social, PR or influencer role

  • Experience with influencer engagement across paid and earned, different tiers and segments

  • Strong understanding of influencers and social media landscape

  • Experience in creating social media content and driving measurement efforts for social, digital or influencer programs including calculating benchmarks, engagement rates, synthesizing data

  • Highly organized, with experience managing multiple clients simultaneously

To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.

About the Company

Red X Talent is a full service global Influencer Marketing Agency focusing on TikTok Influencers. Our goal as a full-service Marketing Agency is to apply our passionate thinkers and creative team to work closely with each brand to create unique, creative strategies that produce effective results.

Red X Talent has been working with all-sized companies such as Netflix, Tencent Games, ByteDance... and Influencers sized from 200k - 100M followers. We were born out of a strong desire to provide brands with the quality creative services they need in order to stay ahead — and we won’t rest until we achieve those results.

We are currently building a tracking and measurement software, a proprietary software that gives brands the most transparency and control in every phase of their campaigns.

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