About the Role
The Account Coordinator role supports the client services team. This role collaborates with teams across the agency to tell stories, pursue the best ROI, and drive exciting content on social media platforms. Passionate team players, the Account Coordinators are excellent communicators with strong written and verbal skills. They are detail-oriented and thrive in a multi-tasking environment. The Account Coordinator will be provided with opportunities to develop and enhance foundational skills in influencer and social media marketing and will consistently look for ways to proactively assist the team to ensure each account is running seamlessly by checking every last detail on a day-to-day basis. The primary responsibility of Account Coordinators is to help an organisation attract and retain clients through excellent customer service and comprehensive knowledge of the company’s products and services
Your day-to-day:
-Finding new clients and building lasting relationships with clients to understand their needs and recommending the most suitable products or services to improve satisfaction
-Supports the execution of day-to-day account management duties and help with influencer campaigns from one-off executions to long-term, relationship-based programs.
- Work with influencers to create engaging, authentic content on behalf of brands.
- Maintain strong relationships with brands across a variety of verticals.
- Assist in the building of client presentations.
-Working with internal teams for effective customer service before and after closing sales
-Conducting market and competitor research
-Resolving customer complaints and concerns and reporting their feedback to sales, marketing and product development teams
-Researching prospective and existing clients for a better understanding of their needs
-Monitoring key performance indicators of sales and marketing campaigns and creating comprehensive reports to improve results
Requirements
At least five (2) years of experience in client-facing digital, social, PR or influencer role
Experience with influencer engagement across paid and earned, different tiers and segments
Strong understanding of influencers and social media landscape
Experience in creating social media content and driving measurement efforts for social, digital or influencer programs including calculating benchmarks, engagement rates, synthesizing data
Highly organized, with experience managing multiple clients simultaneously
To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
About the Company
Red X Talent is a global influencer marketing and talent agency specializing in high-impact creator partnerships and digital brand campaigns, one of the world's leading talent agency in the market.
Founded in 2021, the company has rapidly grown into an international operation with teams across Los Angeles (HQ), London, Hanoi, Toronto, and soon Berlin as part of our European expansion.
Our agency works with a curated global network of over 23,000 creators across TikTok, Instagram, YouTube, and emerging platforms, representing some of the most high-performing digital talent in the industry. Through our exclusive roster and global creator network, we have executed 1,500+ campaigns worldwide, helping brands reach millions of highly engaged consumers.
We have proudly partnered with leading global brands including Uber, Universal Music Group, Netflix, Tencent Games, ByteDance, CASETiFY, and many others. Our work spans lifestyle, entertainment, gaming, fashion, beauty, and Gen Z culture.
At Red X Talent, our mission is to combine creative storytelling, strategic brand partnerships, and world-class talent representation to deliver campaigns that cut through the noise and drive meaningful results for both brands and creators.
Red X Talent is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Red X Talent will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Red X Talent is a drug-free workplace.